Email : info@edmedsdropship.com

Customer Support & FAQ’s

How can I be sure about your drop shipping business?

We are into Drop Shipping since last 6 years and we don’t use any middle Man for Our Service. We directly purchase it from Manufacturer and sell by Drop Shipping. We have All Valid License such as Wholesale license, Import Export License, Sales tax license, Pharmacy License.

How fast are Drop Ship orders dispatched?

Drop Ship Orders are dispatched within maximum 48 hrs after orders are sent to us. Your Drop Ship Products will be delivered within 4-14 day for EMS and 7-21 days for Regular Air Mail. If the Customer is running with low balance Medicine will not be delivered unless payment is made.

Will you Send an Invoice to Customer?

No, all invoices are made in wholesale price so we do not send any invoice or order details to customer.

Do you interact with our customer?

No, We do not interact with your customer. All Medicines are packed discreetly and safely.

What is your success rate in Delivering Medicine?

With over 6 years of experience in Drop Shipping and having highly professional staff, our margin of error is Minimum. As Packing is done professionally, clearance becomes easy in all Countries. So our success rate is very high as compared to Other Drop Shippers.

Which are the countries your do not deliver orders to?

Ghana, Nigeria, Indonesia, Yugoslavia, Lithuania, Egypt, Romania, Bulgaria, Turkey, Russia, Pakistan, Malaysia, Ukraine, Guam, Namibia, Thailand, Salvador, Sweden, Cambodia, Canada, Oman, Morocco, Congo, Laos, Ethiopia, Sri Lanka, Gabon, Gambia, Nepal, Palau, Senegal, Malawi, Algeria, Angola, Afghanistan, Belarus, Haiti, Nicaragua, Zimbabwe, Uganda, Sudan, Slovenia & Rwanda.

How do I pay you for Drop Shipment?

For Drop Shipment, we accept payment via Bank Transfer (T/T) and International Money Transfers only. Upon the receipt of payment your account will be activated and we may start shipping. Drop Shipment Products will only be dispatch if you have sufficient balance in your account.

Do you require upfront payment to start dispatching Drop Ship orders?

Yes, we do require Upfront Payment to activate your account and Start your Shipment. We will not Dispatch you orders unless sufficient payment is made to cover the cost of Shipment.

Is there any Minimum Amount required?

We only deal with customers with Higher Volume orders. This helps us reduce cost and this benefit will be directly passed to you. Minimum Deposit required to start our service is US$ 500.00

What Customer Details you required to start processing our Drop Ship orders?

To start your Drop Ship order, we require details like Order ID ,Name, Postal Address, City along with Zip Code, Country, Medicine Name, Strength of Medicine, Quantity and Shipping Details (EMS or Regular Air Mail). Details should always be in Excel sheet. Please ask our support team for Sample order sheet.

What is the Quality of the Products you use?

We maintain very high Standard of Quality of Medicine for all Drop Shipment Products. All manufacturers are audited in accordance with WHO standard and have ISO 9001 Quality Certificate. Even for generic manufacture we check Certificate of analysis of each and every batch is delivered to us.

Do you ship any other Products other than listed on your website?

Of course, we Drop Ship many other Medicines besides the products listed on our website. We are always happy to assist you for your new Drop Shipping requirement.

What are the details required to open Drop Shipment Account with you?

To open your drop shipping account, we require few details like: Name of contact Person, Telephone Number, Email, website URL address, Merchant account details from where money will be transferred (Name and Address ), Postal Address of your company. We would be requiring this detail just to be assure about your genuineness and Business Existence and Billing purpose.